Booking Policy – True Ascent Trekking Pvt. Ltd.

At True Ascent Trekking Pvt. Ltd., we value your trust and are committed to making your trekking journey in Nepal smooth and stress-free from the moment you book with us. Please read our booking policy carefully to understand the terms and conditions before confirming your trip. This helps us ensure a transparent and reliable travel experience for every guest.

1. Trip Reservation

To secure your spot on any trek ,we require a minimum deposit of 20% of the total trip cost at the time of booking.
The remaining balance can be paid upon arrival in Nepal, before your trek begins.
Once we receive your booking deposit, you will receive a confirmation invoice and trip details from our office.

2. Payment Methods

We offer flexible and secure payment options for your convenience:

Bank Transfer which can be made through Wise, or other secure payment methods.
Online Payment Gateway (credit/debit card)
Cash Payment (in USD, Euro, or Nepalese Rupees) upon arrival in Kathmandu

Note: Bank charges or transfer fees must be covered by the client.

3. Cancellation Policy

We understand that travel plans may change. Our cancellation terms are designed to be fair and transparent:

30 days or more before departure: Full refund of deposit (excluding transfer/bank charges).
15–29 days before departure: 50% of deposit will be refunded.
Less than 15 days before departure: Deposit is non-refundable.

However, you may reschedule your trek for a future date without losing your deposit.

4. Last-Minute Booking

We accept last-minute bookings up to 48 hours before trip departure, depending on availability. For peak trekking seasons (spring and autumn), we recommend booking at least 2–3 months in advance to secure flights, permits, and accommodation.

5. Trip Alteration or Delay

True Ascent Trekking Pvt. Ltd. reserves the right to modify the itinerary due to weather, safety concerns, flight delays, or unforeseen circumstances beyond our control.
In such cases, we will make every effort to provide an alternative of equal value.

6. Travel Insurance Requirement

For your safety, we require all trekkers to have comprehensive travel insurance covering:

Medical expenses
Emergency evacuation (including helicopter rescue)
Trip cancellation and loss of baggage

Proof of insurance must be provided before your trek begins.

7. Responsibility & Liability

True Ascent Trekking Pvt. Ltd. operates under the laws of Nepal and will always prioritize client safety.
We are not liable for injuries, accidents, natural disasters, political disturbances, or loss of personal belongings.
Clients are responsible for ensuring they are physically fit for trekking and follow the guidance of our professional guides.

8. Health & Fitness

Certain treks in Nepal reach high altitudes. Clients should consult a doctor before booking and inform us of any pre-existing medical conditions. Our guides are trained in wilderness first aid and will support you throughout the journey.

9. Passport, Visa & Permits

Clients must carry a valid passport (minimum 6 months validity) and obtain a Nepal visa (on arrival or online).
Trekking permits and national park entry fees will be arranged by True Ascent Trekking Pvt. Ltd.

10. Acceptance of Terms

By booking with True Ascent Trekking Pvt. Ltd., you acknowledge that you have read, understood, and agreed to the terms outlined in this booking policy.

Why Book with True Ascent Trekking Pvt. Ltd.?

Booking with us means you get more than just a trek. You’ll enjoy a safe, personalized, and authentic Himalayan experience led by local experts who treat you like family.

Frequently Asked Questions (FAQ) – True Ascent Trekking Booking Policy .

1. How much deposit do I need to book a trek with True Ascent Trekking?

We require a 20% deposit of the total trip cost at the time of booking. The remaining balance can be paid after you arrive in Nepal, before your trek begins.

2. Is my booking deposit refundable?

Yes, depending on the cancellation timeline:

30+ days before departure: Full refund (minus transfer/bank fees).
15–29 days before departure: 50% refund.
Less than 15 days before departure: Deposit is non-refundable.

3. Can I change my trek date after booking?

Absolutely! If your plans change, you can reschedule your trek to a future date without losing your deposit.

4. Do you accept last-minute bookings?

Yes, we accept bookings up to 48 hours before departure, based on availability. However, during peak trekking seasons, we recommend booking at least 2–3 months in advance to secure flights, permits, and lodges.

5. What happens if my flight to Nepal is delayed or cancelled?

If your international flight is delayed, simply let us know. We can adjust your trekking dates or reschedule your trip. If domestic flights (such as to Lukla) are cancelled due to weather, we will arrange alternative options for you.

6. Do I need travel insurance to trek in Nepal?

Yes, comprehensive travel insurance is mandatory. It must cover:

Emergency evacuation (including helicopter rescue)
Medical expenses
Trip cancellation
Loss of baggage

7. Will you arrange trekking permits for me?

Yes! True Ascent Trekking handles all necessary permits (such as TIMS card, conservation fees, or national park entry permits) so you don’t have to worry about paperwork.

8. What payment methods do you accept?

We accept:

Bank transfer which can be made through Wise, or other secure payment methods.
Credit/Debit Cards (via online gateway)
Cash (USD, Euro, or NPR) upon arrival in Kathmandu

9. What if I get sick during the trek?

Our guides are trained in wilderness first aid and will provide immediate support. If necessary, we can arrange for emergency evacuation by helicopter. Your travel insurance will cover the costs.

10. Why should I book with True Ascent Trekking?

Because we are more than just a trekking company we are a family of passionate local guides with years of experience. We offer safe, personalized, and authentic Himalayan adventures that keep travelers coming back to Nepal again and again.

How to Book a Trip